3.1 The Federal Communications Commission requires that Callision provide e911 service to all customers using the Service within the United States (“U.S.”). The terms in this section apply to all customers regardless of location.
3.2 The e911 service provided by Callision works differently than traditional wire line 911 emergency services. These characteristics may make e911 services unsuitable for some customers. Because customer circumstances vary widely, customers should carefully evaluate their own circumstances when deciding whether to rely solely upon the e911 service. Customer acknowledges that it is Customer’s responsibility to determine the technology or combination of technologies best suited to meet Customer’s emergency calling needs, and to make the necessary provisions for access to emergency calling services.
3.3 911 Considerations:
3.4 Physical Location. Customers who subscribe to e911 service will be required to register the physical location of their Equipment with Callision, and agree to update the location whenever the physical location of their Equipment changes. Customer acknowledges that the only mechanism for routing e911 calls to the correct emergency call taker is the physical location currently registered for the account. Customer acknowledges and understands that any enhanced location information passed to an emergency operator by Callision will be based upon the physical location provided to Callision by Customer. There may be some delay before the automatic number and location information is passed to the local emergency service operator. In the event that the physical location has not been updated or is not complete, Callision may attempt to route an e911 call based upon the bill-to or ship-to addresses associated with the customer’s account or initial Order.
3.5 Warning Labels. Callision will provide Customer with warning labels regarding the limitations or unavailability of e911 service. Customer agrees to place a label on and/or near each telephone or other Customer premise equipment on which the services may be utilized. 911 Acknowledgement: The Service does not support 911 emergency dialing or other emergency functions in the same way that traditional wire line 911 services operate. The differences are detailed in this section and you agree to notify any potential user of the services, who may place calls using your telephone/communication system(s), of the e911 limitations described herein. Customer hereby acknowledges that it has been advised of the circumstances under which e911 service may not be available or may be limited in comparison to traditional 911 emergency dialing.
CUSTOMER SHOULD MAINTAIN AN ALTERNATIVE MEANS OF ACCESSING TRADITIONAL 911 SERVICES.
All purchases related to the Service contained in the Order, including but not limited to activation fees, service fees and shipping charges are non-refundable. Upon receipt of an Order from Customer that is accepted by Callision, we will begin the process of setting up the ordered Service for you. Therefore, once an Order has been placed, and accepted by Callision, no refund will be given of any activation fees, setup charges, or other fees incurred, regardless of whether or not such Service was used. Customer acknowledges and agrees that the Service is provided “as-is”. Credit allowances for interruption of Service is not required or warranted and shall be provided at the sole discretion of Callision. From time to time in its sole discretion, Callision may offer promotions or discounts of activation or other fees. Customer shall not be entitled to a subsequent credit for such promotions or discounts, if not available and/or issued at the time of purchase.
Callision will bill all charges invoiced to Customer’s account to the Credit Card. Such charges shall include, but may not be limited to, activation fees, monthly service fees, shipping charges, disconnection fees, equipment charges, toll charges, taxes and any other applicable charges.- Monthly Recurring Fees.Monthly service fees including any associated taxes and fees are paid in advance of each month’s service.- Non-Recurring Charges.Toll charges (as defined in section 4.9), and any other applicable charges are billed subsequent to the end of each month’s service. The Credit Card will be charged prior to the end of the month if at any time Customer’s cumulative Non-Recurring Charges exceed the amount of Monthly Recurring Fees incurred at the beginning of billing cycle. The Credit Card will be charged for any additional Non-Recurring Charges at the end of the month.- Add-on Orders.Any additional Orders, software or licenses added after the commencement of Service will be billed pro-rata for the initial month.
If payment cannot be charged to the Credit Card for any reason then, without any notice to Customer, Callision reserves the right to either suspend or terminate Customer’s access to and/or use of the Service and to terminate this Agreement. Delinquent payments are subject to a late-payment charge of the greater of 1.5% of the outstanding balance, or the maximum amount allowed by law, whichever is higher. Callision shall not be responsible for any third party costs incurred by Customer for exceeding credit limit, insufficient funds or other reasons. An activation fee may be imposed prior to reinstatement of any Service.
5.4 Taxes and Fees
Taxes. Amounts contained in the Estimate do not include any customs duties, sales, use, value added, excise, federal, state, local, public utility, universal service or other similar taxes. All such taxes shall be paid by Customer and will be added to any amounts otherwise charged to Customer, and Customer will be liable for and will pay in full all such amounts.
(a) a physical or
electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is
(b) identification of the copyrighted work claimed to have been infringed (or if multiple copyrighted works located on the Site are covered by a single notification, a representative list of such works);
(c) identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow Callision to locate the material on the Site;
(d) the name, address, telephone number and email address (if available) of the complaining party;
(e) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law; and
(f) a statement that the information in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
A GENERAL RELEASE DOES NOT EXTEND THE CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN ITS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR.
If you have any questions, comments or complaints regarding these Terms or the Site, feel free to contact us at:
Notice for California Users.
Under California Civil Code Section 1789.3, California Site users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.