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10 Jun 2019


Where did the money go? – Top 10 resource leaks in a contact center and how to fix them

Running a business comes with risks, and chief among them is losing revenue [efn_note]https://bizfluent.com/info-12066657-lost-revenue-vs-lost-profits.html[/efn_note] from missed opportunities or underperformance. Leveraging a contact center for your business should reduce risk, enable you to respond to your customers’ needs, and build brand loyalty so you can grow your business. A contact center is the last place you

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