Get a full-featured business phone system for free!
We work with carriers across the globe to become a complete solution for all your
telephony needs. From minutes and phone numbers to actionable intelligence. Welcome to
Greet your callers with text-to-speech-generated prompts or upload your own.
Change announcements based on schedule and automatically adjust for emergencies.
Use our drag-and-drop canvas to create IVR branches and seamlessly attach
anything from queues and conference rooms to external numbers. Awesome.
Our clients range from your regular nine-to-fives to multinational companies and
digital nomads. Callision's advanced scheduling and find-me options ensure that
your calls won't go unanswered. After all, that's what you need a phone system
Our state-of-the art routing system can distribute calls like no other. From
usual ring-all and round robin to skill-based routing and custom scenarios based
on your CRM data - with Callision you'll have an unmatched ability to distribute
your calls the way you see fit. Our Smart Route feature allows you to skip those
already on calls, or those who missed calls because they are away from their
Take control of your contact center by utilizing Callision's live QA tools. From
real time call screening and barging to uni-directional whisper for employee
training - have the tools necessary to solve problems even before they arise.
Whether you are dealing with compliance or want to leverage historic data,
Callision has you covered. Easily configure your recording rules and seamlessly
store audio in the integrated file system. Listen to recordings straight from
your web browser by accessing call reports, share them with your colleagues, or
download them to your local disk in one click. It was time for someone to
finally get it right.
Turn our stunning charts and detailed call reports into your strategic
advantage. Track every nuance of each call no matter how many times it has been
transfered or who picked it up. Sift through piles of data with our one-touch
filters, play back calls, and monitor associated expenses - all at a glance. And
yes, you can export data to Excel.
Although we support the vast majority of hard and soft phones, we think you'll
love our browser based web phone. Make and receive calls right from your
Callision control panel and our Salesforce plugin. Welcome to the future.
When you are on a call and need help, there's nothing comparable to the
convenience of messaging. Whether it's a colleague or a group of people -
Callision Chat ensures that your immediate needs don't go unnoticed. And with
its full-fledged Jabber support you can pick up the conversation on any of tens
of thousands Jabber clients out there. Drop us a line, would you?
Callision provides you with carte blanche access to any and all of the files you
may encounter system-wide. Whether it's an IVR prompt, a voice recording, or a
file shared with your department by one of the colleagues - the data is always
at your fingertips and ready to be downloaded.
Callision Supports any VoIP phones, microphones, and
You can use Callision with your existing VoIP Carrier
Carrier? Let us work for you.
Use Callision’s one-of-a-kind platform to provide your customers with a full-fledged telephony solution,
instead of just selling traffic. Compete with the big boys with no entry costs.
Leverage our full-featured Salesforce integration to make calls directly from SF,
have contacts magically pull up on incoming calls. And yes, you can save phone
interactions to your lead activity history automatically!
Monitor call activity and have the ability to shape it in real time. See the types
of calls employees are on, monitor conference presence, keep track of queue calls on
hold, and get abandoned call notifications. Yes, Callision is that cool!
Intuitively configure voice menus, generate text-to-speech prompts, and route calls
based on a schedule. Deploy temporary “Holiday” routes that get disabled on a timer
and set up time zones for entities belonging to remote offices. We made
Our cutting-edge big data services mean faster and more sophisticated reports at
your fingertips. Query millions of calls in seconds, aggregate by users, queues, and
groups, live filter, and export that to Excel. Wow!
Now you can see every detail of a call in your reports. Call arrived to your number
forwarded to an IVR with a Queue step, answered by Jim and transferred to Bob? Now
you can actually see that instead of scrambling to understand what’s going on.
IN ANY FLAVOR YOU PREFER
Are you a super-secret government organization that needs to store data locally?
With Callision you can be in control of your telephony, and keep that Area 51
business under wraps.